Privacy Policy

EarthOnly is committed to protect your privacy and has formulated this policy ("Policy") to familiarize you with the manner in which it collects, uses, disseminates, shares and discloses your information that is collected through the website, the carbon credits dashboard, the associated APIs, the RSS feeds and without limitation any other content hosted on the website (collectively “the Platform”). The terms of the Policy provided herein govern your use of the Platform and any content provided, accessed or distributed through the Platform.
  • This Policy shall be construed to be provided in compliance with the Information Technology Act, 2000 and the rules framed thereunder (as amended from time to time). The words and expressions used in this Policy but not defined herein will have the meaning assigned to them under the Information Technology Act, 2000.
  • This Policy shall be read together with the Terms of Use provided on the website. The words and expressions used in this Policy but not defined herein will have the meaning assigned to them under Terms of Use.
  • As a general principle, you will provide us with your personal data entirely voluntarily. There are generally no detrimental effects for you except our inability to provide you services in case you choose not to consent or to provide personal data.
  • EarthOnly may collect personal data about you in a number of circumstances, including
    • when you or your organisation browse, make an enquiry or otherwise interact on the Platform in any manner, including the use of cookies;
    • when you attend a seminar or another event organised by EarthOnly or sign up to receive personal data from EarthOnly, including for training purposes; or
    • when you or your organisation offer to provide services to EarthOnly.
  • During the use of the Platform, EarthOnly may collect the following types of information ("Personal Information"):
    • information in the nature of Your name, email address, mobile number, the company/ organization you work for, title, designation, physical addresses, etc.
    • further business information necessarily processed in a project or client contractual relationship with EarthOnly or voluntarily provided by you, such as instructions given, payments made, requests and project details and documents;
    • your password for any of the services availed through the Platform or other password protected services, where you have one;
    • information about how you use the Platform and information about your mobile device and software including usage statistics, traffic data, your IP address, browser and operating system type, domain names, access times, locations, and details regarding the parts of the Platform that you access;
    • information collected from publicly available resources; and/or
    • other personal data regarding your preferences notwithstanding its relevance to the carbon management services that EarthOnly provide.
  • Your Personal Information will be kept confidential to the maximum possible extent and will be used to support your relationship with EarthOnly. Any Sensitive Personal Information will be kept confidential as required under applicable Indian laws.
  • Any comments, messages, blogs, etc. posted / uploaded / conveyed / communicated by you on the public sections of the Platform becomes published content and is not considered personal information in terms of this Policy.
  • In some circumstances, EarthOnly collect personal data about you from a third party source, including, personal data from your organisation, other organisations with whom you have dealings, inter alia, government agencies, credit reporting agencies, information or service providers or from publicly available records.
  • EarthOnly does not sell Personal Information. However, EarthOnly may use and/or process your Personal Information for the following purposes ("Permitted Purposes"):
    • to verify whether you are entitled to access and use the Platform and the services made available through the Platform and to create profile for your login and access to the Platform. This Personal Information may also be used to enable EarthOnly to enhance your experience on the Platform;
    • to manage and administer your or your organisation's business relationship with EarthOnly, including processing payments, accounting, auditing, billing and collection and support services;
    • to collect information about your preferences to create a user profile to personalise the quality of our communication and interaction with you;
    • to communicate with you to keep you updated with the latest developments, announcements, and other information about EarthOnly, its services, products and technologies (including client briefings, newsletters and other information), events, seminars and projects;
    • to comply with our legal obligations and for compliance purposes;
    • to analyse and improve our services and communications with you;
    • to protect the security of and manage access to our premises, information technology and communication systems, online platforms, websites and other systems and to prevent and detect security threats, fraud or other criminal or malicious activities;
    • for insurance purposes;
    • to monitor and assess compliance with our policies and standards;
    • to identify persons authorised to trade on behalf of our clients, customers, suppliers and/or service providers;
    • to comply with our legal and regulatory obligations and requests anywhere in the world, including reporting to and/or being audited by national and international regulatory bodies;
    • to enable vendors and service providers to provide various services subscribed to by you including contact information verification, payment processing, customer service, website hosting, data analysis, infrastructure provision, information technology services, and other similar services, EarthOnly may disclose your Personal Information to its affiliates, group companies, consultants, vendors and contractors under confidentiality restrictions;
    • for the purpose of monitoring website usage in order to enhance user experience and to continually improve user interface, website design and services.
    • to comply with court orders and exercise and/or defend legal rights of EarthOnly;
    • for any purpose related and/or ancillary to any of the above or any other purpose for which your Personal Information was provided to us; and
    • for any other purpose for which you have given express consent.
  • With regard to marketing related communication, EarthOnly will, where legally required, only provide you with such information after you have opted in and provide you the opportunity to opt out anytime if you do not want to receive further marketing related communication from us.
  • EarthOnly use cookies and obtain certain types of information (for example, information about your location, mobile device and a unique identifier for your device, etc) when your Web browser accesses the Platform or any other content served by or on behalf of the Platform on other Websites.
  • EarthOnly may share your Personal Information in the following circumstances:
    • EarthOnly may disclose your contact details on a confidential basis to third parties for the purposes of collecting your feedback on the firm’s services and to improve our services;
    • EarthOnly may share your Personal Information with companies providing services for money laundering checks, credit risk reduction and other fraud and crime prevention purposes and companies providing similar services, including financial institutions, credit reference agencies and regulatory bodies with whom such Personal Information is shared;
    • EarthOnly may share your Personal Information with any third party to whom it assigns, transfers or novates any of its rights or obligations;
    • EarthOnly may share your Personal Information with courts, law enforcement authorities, regulators or attorneys or other parties where it is required by applicable law, regulations or to investigate suspected fraudulent or criminal activities or is reasonably necessary for EarthOnly to do so.
    • EarthOnly may share your Personal Information when you direct such disclosure or you expressly consent to such disclosure.
  • When you provide Personal Information to EarthOnly about someone else (such as one of your directors or employees, or someone with whom you have business dealings or any other third party) you must ensure that you are entitled to disclose that Personal Information and have obtained consent of such third parties, and have sufficient rights, approvals and licenses to provide such information to EarthOnly. You understand that EarthOnly may collect, use, process and disclose that Personal Information as described in this Policy and without taking any further step. In particular, you must ensure that the individual concerned is aware of the various matters detailed in this Policy, as those matters relate to that individual, including our identity, how to contact us, our purposes of collection, our personal data disclosure practices, the individual&apso;s right to obtain access to the Personal Information and make complaints about the handling of the Personal Information, and the consequences if the Personal Information is not provided (such as our inability to provide services).
  • EarthOnly will take appropriate technical and organisational measures to keep your Personal Information confidential and secure in accordance with our internal procedures covering the storage, disclosure of and access to Personal Information. Personal Information may be kept on our personal data technology systems, those of our contractors or in paper files.
  • EarthOnly uses reasonable security measures, at the minimum those mandated under the IT Act and read with Information Technology (Reasonable Security Practices and Procedures and Sensitive Personal Data or Information) Rules 2011, to safeguard and protect your Personal Information and Sensitive Personal Information. EarthOnly implements such measures, as stated above, to protect against unauthorized access to, and unlawful interception of, Personal Information and Sensitive Personal Information. Additionally, measures have been adopted to ensure that your Personal Information and Sensitive Personal Information is accessible to our employees or partners’ employees strictly on a need to know basis. You accept the inherent security implications of providing information over internet / cellular / data networks and will not hold EarthOnly responsible for any breach of security or the disclosure of Personal Information unless EarthOnly has been grossly and wilfully negligent.
  • Your Personal Information will primarily be stored in an electronic form. However, certain data can also be stored in physical form. EarthOnly may store, collect, process and use your Personal Information in countries other than the Republic of India but under full compliance with applicable laws. EarthOnly may enter into an agreement with third parties (in or outside of India) to store collect, process your Personal Information and Sensitive Personal Information under full compliance with applicable laws.
  • Notwithstanding anything contained in this Policy or elsewhere, EarthOnly shall not be held responsible for any loss, damage or misuse of your Personal Information, if such loss, damage or misuse is attributable to a Force Majeure Event. A "Force Majeure Event" shall mean any event that is beyond the reasonable control of EarthOnly and shall include,inter alia, without limitation, sabotage, fire, flood, explosion, acts of God, civil commotion, strikes or industrial action of any kind, riots, insurrection, war, acts of government, computer hacking, unauthorized access to computer data and storage device, computer crashes, breach of security and encryption.
  • This Policy is subject to modification based on changes in the business, legal and regulatory requirements and will be made available to you through the Platform. You are encouraged to periodically visit this page to review the Policy and any changes thereto. In case you discontinue the use of the Platform, it will not affect the applicability of the Policy to your prior uses of the Platform.
  • EarthOnly strive hard to keep the records updated and accurate with your latest information. You shall be responsible to ensure that the information or data you provide from time to time is and shall be correct, current and updated and you have all the rights, permissions and consent to provide such information or data to us.
  • Based on technical feasibility and requirements of applicable laws, EarthOnly will provide you with the right to review, access and modify the Personal Information or Sensitive Personal Information that EarthOnly maintained about you. EarthOnly may perform verification before providing you access to this Personal Information.
  • Further, you have the right to withdraw the consent provided to us in relation to your Sensitive Personal Information at any time in writing by sending an e-mail to us at, in accordance with the terms of this Policy. However, please note that withdrawal of consent will not be retrospective in nature and shall be applicable prospectively. In case you do not provide your information or consent for usage of Sensitive Personal Information or subsequently withdraw your consent for usage of the Sensitive Personal Information so collected, EarthOnly reserves the right to discontinue the services for which the said Sensitive Personal Information was sought.
  • If you wish to delete the Sensitive Personal Information provided to EarthOnly, you can always do so by sending a request to us at However, it may be noted that correction or deletion of certain information or data may lead to cancellation of your registration with the Platform or your access to certain features of the Platform. You also agree and acknowledge that certain data or information cannot be corrected or deleted and/or is prohibited from being deleted under any applicable law or in lieu of law enforcement requests or under any judicial proceedings.
  • EarthOnly is committed to protect your Personal Information collected and processed by us and look forward to your continued support for the same. In case of any feedback or concern regarding protection of your Personal Information, or any privacy related feedback or concerns you may contact us at
  • EarthOnly welcomes your views about the Platform and the Privacy Policy. If you would like to contact us with any queries or comments, please send an email to
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